At Nivish Naturals, we deeply value the trust you place in us when you choose our natural fruit powders and wellness products. Protecting
your
personal information and ensuring a transparent, safe, and secure shopping experience is one of our highest priorities. This Privacy Policy
explains
how we collect, use, store, and protect your data when you interact with our website
www.nivishnaturals.com.

By visiting our site, purchasing from us, or engaging with our content, you agree to the terms outlined in this Privacy Policy. If you do not agree,
we kindly request you discontinue the use of our services.

1. Information We Collect

We collect different types of personal and non-personal information to provide you with the best shopping experience:

a) Personal Information

When you place an order, register on our site, or contact us, we may collect details such as:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Details (processed securely through third-party gateways)

b) Non-Personal Information

When you browse our website, certain information may be automatically collected through cookies, analytics tools, and server logs. This includes:

  • Device type (mobile, desktop, tablet)
  • Browser information
  • IP address and location (approximate)
  • Pages visited, time spent, and actions taken on our site

c) Optional Information

You may also share optional data when subscribing to our newsletter, leaving reviews, or filling out forms, such as preferences, feedback, or dietary concerns.

2. How We Use Your Information

Your data is never misused or sold. We use your information strictly for purposes such as:

  1. Order Processing & Delivery
    • To confirm, ship, and deliver your order through trusted courier partners.
    • To share updates on order status, shipping, and delivery timelines.
  2. Customer Support
    • To respond to inquiries, resolve complaints, and provide assistance.
  3. Improving User Experience
    • To understand browsing behavior and improve site navigation, layout, and product offerings.
  4. Marketing & Communication
    • To send newsletters, promotional offers, or educational content about fruit powders (only if you opt-in).
    • You may unsubscribe at any time.
  5. Legal & Compliance
    • To comply with tax laws, legal obligations, or enforce our Terms & Conditions.

3. Sharing of Information

We respect your privacy and only share your information with:

  • Payment Gateways (Razorpay, PayU, PayPal, etc.) – to process secure transactions.
  • Logistics & Delivery Partners (like Blue Dart, Delhivery, India Post, etc.) – to deliver your products safely.
  • Service Providers – for IT support, analytics, or marketing tools (e.g., Google Analytics, Meta Ads).

We do not sell, rent, or trade your data with unauthorized third parties.

4. Data Security

Your data is safeguarded using advanced security measures, including:

  • SSL Encryption on all payment and data transfer pages.
  • Secure servers and firewalls to prevent unauthorized access.
  • Limited employee access to sensitive data on a need-to-know basis.

However, while we use best practices, no online platform can guarantee 100% security. By using our site, you acknowledge and accept this minimal risk.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to:

  • Remember your login and shopping cart preferences.
  • Provide personalized recommendations.
  • Analyze site traffic and performance.

You can manage or disable cookies via your browser settings, but note that some features may not function optimally.

6. Your Rights

As an Indian consumer under the Information Technology Act (2000) and Consumer Protection Act (2019), you have the right to:

  • Access the personal data we hold about you.
  • Request corrections if your information is inaccurate.
  • Request deletion of your data (except where legally required to retain it).
  • Opt-out of marketing communications.

For any such requests, please contact us at hello@nivishnaturals.com.

7. Data Retention

We retain your information only as long as necessary to:

  • Complete your order.
  • Provide customer support.
  • Meet legal, tax, or accounting requirements.

Once no longer needed, your data is securely deleted.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., blogs, references, or payment gateways). We are not responsible for their privacy practices and encourage you to review their policies before sharing data.

9. Children’s Privacy

Our products are designed for general consumers. We do not knowingly collect information from children under 18. If we discover such data has been shared, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Updates will be posted here with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us:

Email: hello@nivishnaturals.com

Address: 95/96, Jhulelal Society, Jawaharnagar Nadiad 387001, Gujarat – India 

Phone: +91-8140913133

We are here to ensure your online experience with Nivish Naturals remains safe, transparent, and trustworthy.

At Nivish Naturals, we deeply value the trust you place in us when you choose our natural fruit powders and wellness products. Protecting your personal information and ensuring a transparent, safe, and secure shopping experience is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website www.nivishnaturals.com.

By visiting our site, purchasing from us, or engaging with our content, you agree to the terms outlined in this Privacy Policy. If you do not agree, we kindly request you discontinue the use of our services.

1. Information We Collect

We collect different types of personal and non-personal information to provide you with the best shopping experience:

a) Personal Information

When you place an order, register on our site, or contact us, we may collect details such as:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Details (processed securely through third-party gateways)

b) Non-Personal Information

When you browse our website, certain information may be automatically collected through cookies, analytics tools, and server logs. This includes:

  • Device type (mobile, desktop, tablet)
  • Browser information
  • IP address and location (approximate)
  • Pages visited, time spent, and actions taken on our site

c) Optional Information

You may also share optional data when subscribing to our newsletter, leaving reviews, or filling out forms, such as preferences, feedback, or dietary concerns.

2. How We Use Your Information

Your data is never misused or sold. We use your information strictly for purposes such as:

  1. Order Processing & Delivery
    • To confirm, ship, and deliver your order through trusted courier partners.
    • To share updates on order status, shipping, and delivery timelines.
  2. Customer Support
    • To respond to inquiries, resolve complaints, and provide assistance.
  3. Improving User Experience
    • To understand browsing behavior and improve site navigation, layout, and product offerings.
  4. Marketing & Communication
    • To send newsletters, promotional offers, or educational content about fruit powders (only if you opt-in).
    • You may unsubscribe at any time.
  5. Legal & Compliance
    • To comply with tax laws, legal obligations, or enforce our Terms & Conditions.

3. Sharing of Information

We respect your privacy and only share your information with:

  • Payment Gateways (Razorpay, PayU, PayPal, etc.) – to process secure transactions.
  • Logistics & Delivery Partners (like Blue Dart, Delhivery, India Post, etc.) – to deliver your products safely.
  • Service Providers – for IT support, analytics, or marketing tools (e.g., Google Analytics, Meta Ads).

We do not sell, rent, or trade your data with unauthorized third parties.

4. Data Security

Your data is safeguarded using advanced security measures, including:

  • SSL Encryption on all payment and data transfer pages.
  • Secure servers and firewalls to prevent unauthorized access.
  • Limited employee access to sensitive data on a need-to-know basis.

However, while we use best practices, no online platform can guarantee 100% security. By using our site, you acknowledge and accept this minimal risk.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to:

  • Remember your login and shopping cart preferences.
  • Provide personalized recommendations.
  • Analyze site traffic and performance.

You can manage or disable cookies via your browser settings, but note that some features may not function optimally.

6. Your Rights

As an Indian consumer under the Information Technology Act (2000) and Consumer Protection Act (2019), you have the right to:

  • Access the personal data we hold about you.
  • Request corrections if your information is inaccurate.
  • Request deletion of your data (except where legally required to retain it).
  • Opt-out of marketing communications.

For any such requests, please contact us at hello@nivishnaturals.com.

7. Data Retention

We retain your information only as long as necessary to:

  • Complete your order.
  • Provide customer support.
  • Meet legal, tax, or accounting requirements.

Once no longer needed, your data is securely deleted.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., blogs, references, or payment gateways). We are not responsible for their privacy practices and encourage you to review their policies before sharing data.

9. Children’s Privacy

Our products are designed for general consumers. We do not knowingly collect information from children under 18. If we discover such data has been shared, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Updates will be posted here with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us:

Email: hello@nivishnaturals.com

Address: 95/96, Jhulelal Society, Jawaharnagar Nadiad 387001, Gujarat – India 

Phone: +91-8140913133

We are here to ensure your online experience with Nivish Naturals remains safe, transparent, and trustworthy.