At Nivish Naturals, we know that a great product experience is incomplete without a smooth and reliable delivery experience. When you
order our natural fruit powders online, you are trusting us not just with your wellness journey but also with your time, money, and
expectations. This Shipping Policy outlines how we process, handle, and deliver your orders within India.

We aim to make our shipping process clear, transparent, and stress-free, so you always know what to expect when you shop with us.

1. Service Coverage

Currently, we ship only across India.

  • Domestic Shipping: We deliver to all major cities and towns in India through trusted logistics partners such as Delhivery, Blue Dart, and
    India Post.

If your pincode is non-serviceable, our system will notify you during checkout. You may also write to us at hello@nivishnaturals.com for br

2. Order Processing Time

We want your fruit powders to reach you as fresh as possible. Here’s how we handle orders:

  • Processing Time: Orders are typically processed within 24–48 hours on business days (Monday–Saturday).
  • Cut-off Timings: Orders placed before 12:00 noon are usually processed the same day.
  • Public Holidays & Sundays: Orders placed on non-business days are processed the next working day.

Example: If you place an order on Friday evening, it will be processed on Monday morning.

3. Estimated Delivery Timelines

Delivery timelines depend on your location:

  • Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad): 2–4 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote / Rural Areas: 5–10 business days

Please note: These are estimated timelines. Delays may occur due to weather conditions, courier service disruptions, strikes, or other unforeseen events beyond our control.

4. Shipping Charges

• Flat Shipping Fee: A standard delivery fee applies to all orders, calculated at checkout based on your location and order weight.
• Express Shipping: Available for select pincodes with expedited delivery charges displayed separately at checkout.
• Domestic Shipping Only: We ship exclusively within India through Delhivery, Blue Dart, and India Post.

5. Order Tracking

Once your order is shipped, you will receive:

  • An email confirmation with tracking details.
  • An SMS/WhatsApp update (if opted in).
  • You can also log into your account on www.nivishnaturals.com and view real-time tracking.

If your tracking number is not active immediately, don’t worry—sometimes couriers take 12–24 hours to update their systems.

6. Packaging & Handling

At Nivish Naturals, we take packaging seriously. Each product is packed with care to ensure:

  • Airtight sealing for freshness.
  • Tamper-proof packaging for safety.
  • Eco-conscious practices (minimal use of plastic, recyclable cartons where possible).

If your parcel arrives damaged or tampered with, please do not accept delivery and notify us immediately at hello@nivishnaturals.com.

7. Delayed Deliveries

We understand delays can be frustrating. While 95% of our orders are delivered on time, some situations are beyond our control (natural disasters, courier strikes, political unrest, etc.).

In such cases, we will:

  • Keep you informed via email/SMS.
  • Work with our courier partners to expedite delivery.
  • Offer compensation in the form of discount vouchers (for significant delays).

8. Failed Deliveries & Re-attempts

If delivery fails due to customer-related reasons (incorrect address, phone not reachable, refusal to accept delivery), the courier will usually attempt delivery 2–3 times.

  • After multiple failed attempts, the order may be returned to us.
  • If reshipment is required, customers may need to pay additional shipping charges.

To avoid this, please provide a correct, complete shipping address and ensure someone is available to accept the delivery.

9. Shipping Restrictions

Due to logistics or regulatory issues, we may not be able to ship to:

  • Restricted postal codes.
  • Remote areas where courier partners do not operate.

If we cannot fulfill your order due to such restrictions, we will notify you and issue a full refund.

10. Order Modifications

  • Address Change: Allowed only before dispatch. Once shipped, address changes are not possible.
  • Order Cancellation: Can be requested within 12 hours of placing the order, provided it has not been processed.

Please write to hello@nivishnaturals.com for any modifications.

11. Lost or Missing Orders

While rare, if your order is lost in transit:

  • We will coordinate with our courier partner to investigate.
  • If confirmed as lost, we will issue a replacement or full refund.

12. Customer Responsibilities

To ensure smooth delivery, we request customers to:

  • Provide accurate contact and address details.
  • Be available to receive the parcel.
  • Inspect the parcel before accepting it.

13. Contact Us

For shipping-related questions, please reach out to us:

Email: hello@nivishnaturals.com

Phone: +91-8140913133

Address: 95/96, Jhulelal Society, Jawaharnagar, Nadiad 387001, Gujarat – India.

Our customer care team is available Monday–Saturday, 10:00 AM – 6:00 PM (IST).

At Nivish Naturals, we are committed to fast, reliable, and safe delivery. From the moment you click “Order” to the time your fruit powders arrive at  your doorstep, we take every measure to ensure a premium experience.

At Nivish Naturals, we know that a great product experience is incomplete without a smooth and reliable delivery experience. When you order our natural fruit powders online, you are trusting us not just with your wellness journey but also with your time, money, and expectations. This Shipping Policy outlines how we process, handle, and deliver your orders within India.

We aim to make our shipping process clear, transparent, and stress-free, so you always know what to expect when you shop with us.

1. Service Coverage

Currently, we ship only across India.

  • Domestic Shipping: We deliver to all major cities and towns in India through trusted logistics partners such as Delhivery, Blue Dart, and India Post.

If your pincode is non-serviceable, our system will notify you during checkout. You may also write to us at hello@nivishnaturals.com for special assistance.

2. Order Processing Time

We want your fruit powders to reach you as fresh as possible. Here’s how we handle orders:

  • Processing Time: Orders are typically processed within 24–48 hours on business days (Monday–Saturday).
  • Cut-off Timings: Orders placed before 12:00 noon are usually processed the same day.
  • Public Holidays & Sundays: Orders placed on non-business days are processed the next working day.

Example: If you place an order on Friday evening, it will be processed on Monday morning.

3. Estimated Delivery Timelines

Delivery timelines depend on your location:

  • Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad): 2–4 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote / Rural Areas: 5–10 business days

Please note: These are estimated timelines. Delays may occur due to weather conditions, courier service disruptions, strikes, or other unforeseen events beyond our control.

4. Shipping Charges

• Flat Shipping Fee: A standard delivery fee applies to all orders, calculated at checkout based on your location and order weight.
• Express Shipping: Available for select pincodes with expedited delivery charges displayed separately at checkout.
• Domestic Shipping Only: We ship exclusively within India through Delhivery, Blue Dart, and India Post.

5. Order Tracking

Once your order is shipped, you will receive:

  • An email confirmation with tracking details.
  • An SMS/WhatsApp update (if opted in).
  • You can also log into your account on www.nivishnaturals.com and view real-time tracking.

If your tracking number is not active immediately, don’t worry—sometimes couriers take 12–24 hours to update their systems.

6. Packaging & Handling

At Nivish Naturals, we take packaging seriously. Each product is packed with care to ensure:

  • Airtight sealing for freshness.
  • Tamper-proof packaging for safety.
  • Eco-conscious practices (minimal use of plastic, recyclable cartons where possible).

If your parcel arrives damaged or tampered with, please do not accept delivery and notify us immediately at hello@nivishnaturals.com.

7. Delayed Deliveries

We understand delays can be frustrating. While 95% of our orders are delivered on time, some situations are beyond our control (natural disasters, courier strikes, political unrest, etc.).

In such cases, we will:

  • Keep you informed via email/SMS.
  • Work with our courier partners to expedite delivery.
  • Offer compensation in the form of discount vouchers (for significant delays).

8. Failed Deliveries & Re-attempts

If delivery fails due to customer-related reasons (incorrect address, phone not reachable, refusal to accept delivery), the courier will usually attempt delivery 2–3 times.

  • After multiple failed attempts, the order may be returned to us.
  • If reshipment is required, customers may need to pay additional shipping charges.

To avoid this, please provide a correct, complete shipping address and ensure someone is available to accept the delivery.

9. Shipping Restrictions

Due to logistics or regulatory issues, we may not be able to ship to:

  • Restricted postal codes.
  • Remote areas where courier partners do not operate.

If we cannot fulfill your order due to such restrictions, we will notify you and issue a full refund.

10. Order Modifications

  • Address Change: Allowed only before dispatch. Once shipped, address changes are not possible.
  • Order Cancellation: Can be requested within 12 hours of placing the order, provided it has not been processed.

Please write to hello@nivishnaturals.com for any modifications.

11. Lost or Missing Orders

While rare, if your order is lost in transit:

  • We will coordinate with our courier partner to investigate.
  • If confirmed as lost, we will issue a replacement or full refund.

12. Customer Responsibilities

To ensure smooth delivery, we request customers to:

  • Provide accurate contact and address details.
  • Be available to receive the parcel.
  • Inspect the parcel before accepting it.

13. Contact Us

For shipping-related questions, please reach out to us:

Email: hello@nivishnaturals.com

Phone: +91-8140913133

Address: 95/96, Jhulelal Society, Jawaharnagar, Nadiad 387001, Gujarat – India.

Our customer care team is available Monday–Saturday, 10:00 AM – 6:00 PM (IST).

At Nivish Naturals, we are committed to fast, reliable, and safe delivery. From the moment you click “Order” to the time your fruit powders arrive at  your doorstep, we take every measure to ensure a premium experience.